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CLN Terms and Conditions of sale / business:

Where the Customer is a consumer nothing in these terms & conditions shall affect the Customer's statutory rights under the current Sale of Goods Act or the Unfair Contract Terms Act. E&OE



  • CLN is registered with the Information commissioner and adheres to all aspects of the Data Protection Act.
  • CLN Ltd will not use the personal information collected for finance purposes or via our web site for any purpose other than individual customer care, mailing of product information, or special offers.
  • For these purposes, the information may be stored, processed, and, if necessary, passed on to other companies either within or outside of the CLN Ltd group.
  • CLN Ltd declares that all information will be treated confidentially and in accordance with the legal provisions concerning data protection.
  • If you do not wish to receive any further correspondence from us or our affiliated partners please advise us (in writing) at the time of signing your order. 


  • Any e mails we send (and any attachments) are confidential and for the addressee only. Should you receive a message in error please notify the sender immediately and delete from your system. Do not store, copy, or disclose the contents further.
  • All e mail messages and any attachments are believed to be free of any virus or defect that might affect any computer system into which it is received and opened. However, it is the responsibility of the recipient to ensure that it is virus free; therefore, no responsibility is accepted for any loss or damage in any way arising from its use.


  • The goods shall have the benefit of such standard warranty from the manufacturer as is provided by the manufacturer as at the date of delivery.
  • Details of the terms of that warranty can be obtained from the Supplying Dealer or manufacturer, on request.
  • The goods shall also have the benefit of such separate standard warranty from the Seller as is provided by the Seller as at the date of delivery for a further period of time commencing from expiry of the manufacturer's warranty. Again, details of the terms of the Seller' s own warranty can be obtained from the Seller on request.
  • If the Customer is not a consumer all statements conditions or warranties as to the quality of the goods or their fitness for any particular purpose whether expressed or implied by law or otherwise are hereby expressly excluded.


  • Please note that when you agree to place an order (by any means i.e. e mail, verbally or written agreement) we will submit your details to credit agencies who will make credit searches against your name for the purposes of supplying you or your business with credit.
  • These agencies will process your information and may hold it on file for further use.  


  • Any figures quoted are for the purposes of quotation only and do not constitute an offer by Car Leasing Network which is capable of acceptance by you. 
  • Rates may vary due to economic conditions, manufacturer, dealers of finance companies changes in terms, conditions and/or pricing.
  • We reserve the right to change pricing without prior notice. This does not apply when an order has been credit approved, the car purchased and our fees and the finance document fee has been paid.
  • Should the VAT rates change between the time you have placed the order and the vehicle is delivered, payments will be adjusted accordingly.
  • Includes: (unless otherwise stated on your order form)
  • Delivery (driven or trailer), a nominal amount of fuel, Road Tax for the duration (unless otherwise stated on our order form) & service excellence. Most of our deliveries are driven as this is most cost effective FOR YOU. Please note that the delivery mileage forms part of your contracted mileage. This STILL works out better value for you : example: if the XS miles charge is 9pence per mile+vat then if the delivery mileage was 300 miles - the cost to you TO DELIVER THIS CAR is 300 x 10.8 pence per mile inclusive = £32.40. The cost to deliver a car on the back of a transporter is no less than £400+vat.      
  • Excludes: (unless otherwise stated on your order form)
  • Vat for both personal and business rates. Admin and finance document fees. Mats or any other non standard extras. 


  • A processing &/or Finance Documentation fee (funder dependant) will be due ONCE credit has been agreed. This should be paid to CLN.
  • The administration &/or finance document fees vary according to the amount of work required & the finance company who are funding the vehicle.
  • Once credit is approved we will automatically buy your chosen car. Once this has been done all fees are NON REFUNDABLE as these will be used to cover cancellation costs.
  • Please note that if we have to re propose finance due to an error made by "you" we will charge £100+vat per re-proposal. Where the error is our fault there will be no charge.


  • CLN may receive commission payments and or volume rebates and incentives from its suppliers and partners (in addition to the fees charged).
  • These are not guaranteed nor are the amounts set i.e. they vary according to the deal, parameters, volume we have sold, the upsell (if applicable) so we cannot document these. 
  • These commission payments will often form part of a larger volume commitment to the manufacturer and or dealer group.
  • All commissions and fees are available on request by "you".    


  • In the event of cancellation all admin/processing & or finance document fees will be strictly non refundable.
  • We may consider a refund: Provided we have not bought or reserved a stock unit (on your verbal or written go ahead), Where we have taken payment in advance & we are subsequently NOT able to source a car (in any of the 3 colors specified @ order stage) then we will consider refunding the processing fee BUT NOT the finance document fee.
  • Where a customer has changed their mind PRIOR to us buying the car we may consider "holding" fees on credit against a future purchase. This means, provided you purchase another car/van from us, we will not charge you fees again. This is at our discretion.
  • Please note that we reserve the right to limit the amount of quotes done searching for the next car. All refunds remain at our discretion.
  • When you instruct us to buy a car on your behalf (verbally or by e mail) and /or once you have paid our fees invoice (which is your acceptance of our terms and conditions) then we will buy / secure the new car on your behalf. Once a new car has been taken off consignment by us, the dealer or manufacturer - and you cancel at this stage all fees paid will become strictly NON REFUNDABLE. 
  • The FEES PAID are then used to offset the cancellation costs charged to us by the dealers and manufacturers.


  • Until the price has been paid in full with cleared funds by the Customer the goods shall remain the property of the Seller. Risk passes on delivery.
  • Further to this until such time that a customer deposit has been paid, the finance has been approved and the CLN order form has been signed-the vehicle will not be taken off general sale.
  • All monies owed to CLN Limited are due immediately. "Late payments" for the purpose of this contract are those monies which have not been paid at the point of us having bought/reserved your car.
  • We reserve the right to charge 5% per day for outstanding money. We may be paid a commission and/or volume rebate by certain suppliers, we introduce you to. 
  • We use PayPal as a merchant for all debit and credit card payments. These payments are thus subject to a 3.71% PayPal merchant fee.          


  • Any delivery date given (whether the same is specified in this order or has been previously or is subsequently specified) is not guaranteed by the Seller and the Customer shall have no right to demand the refund of the deposit or to cancel this order should that date not be adhered to. The only exception to this is described under "the goods term" Furthermore the Seller shall not be liable for any damages or claims of any kind in respect of such delay caused wholly or partly by factors outside its control. The Seller shall not be required to supply vehicles in the sequence in which orders are placed.
  • Time of delivery: Suppliers will not guarantee us exact delivery times but they will call you at least an hour prior to delivery.
  • Condition of the car on arrival: Your vehicle will either be delivered by driver or by an open backed transporter. This means that during bad weather your car will not arrive in showroom condition unfortunately.
  • Delivery to your address: Dependant on your location and the size of driveway, the transporter company may ask you to meet them at a convenient location due to the size of the truck.
  • Closed back transportation facilities We do offer these facilities however they do attract an extra cost. This cost is dependant on the model of car and delivery destination. These costs are available upon request. Please note that we do not accept any responsibility or costs (opportunity or other) arising from late, missed or failed deliveries. This is beyond our control.
  • Keeping you updated and disposing of your current car: We will keep you updated as to the progress of your car on a weekly or monthly basis (dependant on how far in advance you have ordered) and we would advise that you use these "progress reports", to plan for the disposal of your existing car. Please DO NOT dispose of your car until CLN Ltd has confirmed a delivery date. CLN Ltd will not accept liability for courtesy cars or any other travel expense incurred as a result of a manufacturer, dealer or other delays.


  • If the new or used vehicle is supplied through a Franchised or non franchised dealer then the contract of supply will exist between the customer and the vehicle supplier and/or finance company.
  • In these instances the supplier is deemed to be the “seller”. A Contract will only ever exist between CLN and the buyer if we purchase and take title to the goods. In all other instances CLN will act as a “broker/intermediary” only. 
  • We thus indemnify ourselves against any current and all future claims howsoever these may arise. Please note that all contractual liability is transferred once the customer signs the supplier’s agreement


  • We offer a wide range of after market fit accessories for your buying pleasure.
  • Please note that CLN acts as an intermediary for the supply and fitment of any after market accessories.
  • As an intermediary we thus make no promise or statement as to the quality and reliability of these suppliers and the accessories they sell. Further to this we indemnify ourselves against any current or future losses or clams that arise as a result of third party supplier accessories and fitment.


  • CLN Ltd and its employees are not registered financial advisors, nor are we accountants.
  • As such any suggestions or advice we give should be treated as informational only.
  • Each business and individual runs their financial affairs very differently and we thus recommend that any financial decisions are made in consultation with your accountant and/or registered financial advisor.
  • We accept no responsibility for any losses (financial or other) based on advise we have given. All advice given by us and our staff is termed to be informational only.


  • The contract for the purchase of the goods (both new & used) is governed by English Law and is subject to the jurisdiction of the English courts.
  • This is irrespective of who supplies the car or which finance company owns the asset.


  • Can we politely remind you that certain manufacturers such as Mercedes-Benz do not offer price protection on their vehicles?
  • This means that if during the period of ordering and receiving the car, the price increases; you will be required to pay the increased cost. Likewise, if the price is reduced so too would be the cost to you.
  • This price protection policy is applicable to all vehicles i.e. unpaid, fully or part paid vehicles. If the manufacturer or concessionaire shall vary its recommended price for the goods in any way after the date of this order but before supply of the goods the Seller shall be entitled to give the Customer verbal notice that it intends to vary the contract price and shall specify the proposed variation. The customer has the right to request this explanation in writing.
  • The Customer shall have the right within 28 days of receipt of such notice to cancel the order and obtain reimbursement of any deposit paid but if the Customer fails to such notice the price as varied by the Seller' s notice shall become the correct price and the Customer shall be obliged to pay that price.


  • CLN will on very rare occasions make use of sub brokered purchases to obtain “the customer” the best possible discounts through economies of scale purchases.
  • If you would prefer not to have your vehicle sourced as part of a sub brokered purchase or you merely wish to know if the vehicle we have offered you is part of a sub brokered purchase, please request this at the point of ordering your vehicle.
  • Please note that by signing our order you agree that we may sub broker deals to get you the best deal.
  • This will involve the sharing of your data with other brokerages/companies and with other finance companies who will use/supply that information directly or indirectly to finance companies who will assess your credit worthiness.


  • The car leasing network is referred to as "CLN"  (1) “We/The Broker/Us”:  CLN and any of its employees.
  • “You/The Customer/The purchaser/The Buyer.” Defined as the prospective buyer or actual buyer i.e. the customer.
  • “The part exchange appraisal” The “customer” completes this form for the broker and/or seller prior to ordering the new or used vehicle. The “broker and/or seller” then use this form and the condition of the car described within, to obtain a market valuation for the “customers” part exchange.
  • Third party purchaser: The Purchaser of the customer’s part exchange vehicle. Part exchanges are sold onto third parties (unless otherwise agreed). The part exchange will not be purchased by Car Leasing Network.
  • We will only act as an intermediary/facilitator in the  sale of part exchanges delivery or delivered by the Seller to or to the order of such Finance Company) and the Seller shall be accountable to the Finance Company on behalf of the Customer for the said price and any deposit paid by the Customer in respect of this order" The Seller”:
  • (1) New & used vehicles are supplied in one of 3 ways:
  • (2) Through Franchised dealers.
  • (3) Through Non-franchised dealers.
  • (4) By CLN directly. This will only ever occur if the vehicle has been purchased by CLN i.e. ownership and title of the vehicle exists with CLN Ltd.
  • (5) Through a finance company.
  • If the new vehicle has been supplied through (1), (2) or (4) above then the contract of supply will exist between the customer and the supplier listed in (1), (2) or (4) of above. The suppliers will thus become “the seller” CLN will in this capacity be acting as a “broker/intermediary/introducer” only.  We thus indemnify ourselves against any current and all future claims howsoever these may arise. If the vehicle title has transferred to CLN then we will become “the seller” and the contract of supply will exist between the customer and us.